Privacy policy

Privacy Policy – Reverence Apparel

This Privacy Policy describes how Reverence Apparel collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website, or otherwise communicate with us regarding the Site. For purposes of this Privacy Policy, "you" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information Do We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details, including your name, address, phone number, and email.

  • Order information, including your billing address, shipping address, payment confirmation, and contact details.

  • Account information, including your username, password, security questions, and other information used for account security purposes.

  • Customer support information, including the information you choose to include in communications with us.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data"). This may include device information, browser information, network connection data, IP address, and other technical interaction data. We may use cookies, pixels, and similar technologies ("Cookies") to collect this data.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.

  • Payment processors that collect your payment details to fulfill your orders.

  • Marketing or analytics platforms.

All information obtained from third parties will be handled according to this Privacy Policy.

How We Use Your Personal Information

  • Providing Products and Services: We use your information to process payments, fulfill orders, manage accounts, send order notifications, handle returns/exchanges, and facilitate shipping. Shopify may also process your data under their Privacy Policy.

  • Marketing and Advertising: We may use your information to send promotional messages, show relevant ads, and personalize content.

  • Security and Fraud Prevention: We use personal information to detect fraud or malicious activity and protect your account.

  • Customer Support & Service Improvement: To improve our services and respond to your inquiries.

Cookies

We use cookies to power and improve our website and user experience. Shopify may also use cookies as part of powering our store. You can manage or block cookies in your browser settings, but this may impact how the Services work.

More info: https://www.shopify.com/legal/cookies

How We Disclose Personal Information

We may share your information with:

  • Vendors or service providers (e.g., payment processors, hosting providers).

  • Marketing and business partners (under appropriate privacy agreements).

  • Affiliates within our corporate group.

  • Legal or regulatory authorities, if required by law.

  • In case of business transactions like mergers or acquisitions.

We do not sell or share sensitive personal information.

Third-Party Websites and Links

Our website may contain links to third-party platforms. We are not responsible for their privacy practices or content. Always review third-party privacy policies before sharing your data with them.

Children’s Data

Our services are not intended for children, and we do not knowingly collect data from anyone under the age of 16. If you believe a child has provided us with information, please contact us to remove it.

Security and Retention of Your Information

We implement reasonable safeguards, but no method is 100% secure. We retain personal information based on business, legal, or contractual needs. Avoid sending sensitive data over insecure channels.

Your Rights

Depending on your location, you may have the following rights:

  • Right to Access / Know

  • Right to Delete

  • Right to Correct

  • Right of Portability

  • Restriction of Processing

  • Withdrawal of Consent

  • Right to Appeal

  • Managing Communication Preferences

You may exercise your rights by contacting us. We may verify your identity before processing requests.

Complaints

If you have concerns, contact us using the details below. If unsatisfied with our response, you may escalate your complaint to your local data protection authority.

International Users

Your personal information may be transferred and processed outside your country. For transfers from Europe, we rely on approved legal mechanisms, including Standard Contractual Clauses.

Contact

If you have any questions or want to exercise your privacy rights, please contact us:

📧 Email: reverenceapparelau@gmail.com
📍 Address: 1 Callister Crescent, Theodore, ACT, 2905, AU